FAQ

We are here to help you. Find it here or call us at +86 19129385126 or email :szzhupai@126.com 

Q:  Where does the brand "Supa" come from?

A:  Our symbol image comes from the ideas of words 'super' and 'surpas'. After ingenious treatment, we extract the characters 's', 'u', 'p', 'a“   to form a new word 'SUPA'. Its pronunciation is similar as that of the company’s Chinese name

Q:  Do your products have any certifications?

A: Yes, We have full range of certificates, like CE, RoHs, FCC, PSE, etc.

Q:  Does OEM OR ODM accepted?

A:  Yes, OEM and ODM are available.

Q:  Can I order a sample to check the quality?

A:  Yes, sample order is welcomed. 

Q:  What’s the leading time for mass order?

A:  First order will take 20 days, and repeat order 20 days.

Q:  How long is the warranty of your products?

A:  We offer one year warranty since the delivery of goods.

Q:  What’s the production capacity of your company?

A: 50,000pcs per item every month.